Refrigerator repairs we handle every week
Typical repair time
60–90 min
Most jobs finish on the first visit.
Flat diagnostic fee
$89
Waived in full when you approve the repair.
Same-day appointments
Your fridge quit this morning.
We can be there this afternoon.
Brightside is an in-home appliance repair company — refrigerators, washers, dryers, dishwashers, ovens and ranges. Pick your appliance, pick a day, and a factory-trained technician arrives in a two-hour window with the common parts already on the truck.
- Flat $89 diagnostic
- 90-day parts & labour warranty
- Background-checked technicians
Book a repair in 30 seconds
Tell us three things — we'll call back to confirm your window.
Typical arrival: a 2-hour window, with a text when the technician is 30 minutes out.
Start here
Which appliance is giving you trouble?
Tap one. We'll show you the faults we see most often on that machine, how long the visit usually takes, and what the diagnostic costs — then carry your choice down to the booking form.
Need it fixed today?
(888) 555-0142Same-day slots are limited and they fill from the morning out — call before 2pm and we'll tell you honestly whether today is realistic or whether tomorrow morning is the better window.
Book online instead
Mon–Sat 7am–7pm · Sun 9am–3pm
Flat-rate pricing
You approve the number before we touch a screwdriver
No hourly meter, no surprise trip surcharge. The technician diagnoses the machine, quotes a flat price from the same book every customer sees, and waits for your yes.
Diagnostic visit
$89 flat
- Travel, full inspection and electrical testing
- A written repair quote before any work starts
- An honest repair-or-replace recommendation
Waived entirely when you approve the repair.
Most visits
Common repairs
$149–$389
- Drain pumps, belts, door boots, heating elements
- Evaporator fans, defrost kits, water inlet valves
- Igniters, thermostats, lid switches, door latches
- Parts and labour in one flat number
Diagnostic fee comes off the top. 90-day warranty.
Major repairs
$389–$780
- Compressors and sealed-system work
- Main control boards and drive motors
- Direct-drive transmissions and bearing kits
If the quote passes about half the price of a comparable new unit, we'll say so and tell you to replace it.
Prices are typical residential ranges for our service area — the technician confirms the exact flat rate on site. Evening and Sunday appointments carry no extra charge.
What we service
Domestic and imported, from 1998 models to last month's delivery.
- All major brands
- Built-in & panel-ready
- High-efficiency front loaders
- Gas & electric ranges
- Compact & stackable units
- Commercial-grade residential
- Induction & downdraft cooktops
- Counter-depth & column refrigeration
One honest limit: we don't service sealed systems still under a manufacturer's five-year warranty — you'd be paying us for something the maker owes you. We'll tell you on the phone and point you at the right number.
How it works
Four steps, usually one visit
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You book
Online in half a minute or on the phone. Tell us the appliance, the symptom and roughly how old it is — that's all we need to dispatch the right technician.
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We confirm a 2-hour window
A real dispatcher calls back to lock the window — not an all-day 8-to-5. You get a text with the technician's name and a second when they're 30 minutes out.
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Diagnosis on site
Shoe covers on, machine pulled out, meter on the components. You get the fault explained in plain English and a flat quote you can decline with no hard feelings.
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Repaired, usually same visit
Every truck stocks the parts that fail most — pumps, belts, igniters, fans, valves, thermostats. When a board or compressor has to be ordered, it's typically 2–4 business days.
Why homeowners call us back
The boring things done properly
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Factory-trained technicians
Our techs average nine years on residential appliances and sit the manufacturer courses each year — including inverter compressors and the newer communicating control boards.
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90-day parts & labour warranty
If the same fault comes back inside 90 days we return and make it right at no charge — parts, labour and the trip. The warranty is printed on your invoice, not buried on a website.
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No charge for a quote you turn down
Cancel before the technician is dispatched and you owe nothing. If the repair isn't worth doing and you decline, you pay the $89 diagnostic and not one dollar more.
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Background-checked and uniformed
Every technician is employed by us, screened, badged and photographed in your confirmation text — so you know exactly who is knocking. Shoe covers and floor protection as standard.
Straight answers
Repair it, or replace it?
We make our money on repairs, so take this for what it is — but sending a technician to fix a machine that should be retired helps nobody. Here are the rules of thumb we use on site.
Repair makes sense when…
- The quote is under half the price of a comparable new unit, delivered and installed.
- The machine is inside two-thirds of its expected life — see the table below.
- One part failed, not three. A pump, a belt, an igniter or a fan is a clean, cheap fix on almost any age of machine.
- It's built-in or panel-ready. Replacing a column fridge or an integrated dishwasher usually means cabinetry work — repair wins on cost far longer.
- You liked it before it broke. A well-built older machine with a $220 repair beats a mid-range replacement more often than people expect.
Replacement makes sense when…
- The compressor or sealed system has failed on a refrigerator past about ten years. That's the single most common "don't do it" call we make.
- Two major components are gone at once — a control board plus a motor is usually the machine telling you something.
- It's your third repair in twelve months. We'll add up what you've already spent before quoting a fourth.
- The part is discontinued. Some 2010-era control boards simply aren't made any more, and used boards are a coin flip we won't warranty.
- There's structural rust or a cracked tub. Water damage risk outweighs any repair saving.
| Appliance | Expected life | Repair usually still worth it until |
|---|---|---|
| Refrigerator | 10–15 years | Year 10, unless it's the sealed system |
| Washer | 8–12 years | Year 8, or year 10 for a bearing-friendly build |
| Dryer | 10–13 years | Year 12 — dryers are simple and cheap to fix |
| Dishwasher | 9–12 years | Year 8, sooner if the tub is cracked |
| Range / oven | 13–15 years | Year 13 — most faults are elements or igniters |
| Over-range microwave | 8–10 years | Year 6, only for cheap parts |
Reviews
What the last few hundred visits sounded like
4.8 average across 1,240 verified service calls
Refrigerator
“Fridge stopped cooling on a Saturday with a freezer full of my catering stock. I called at 8:40am, Marcus was in the kitchen by 12:15. Bad evaporator fan and a frozen defrost drain — he had the fan on the truck and was done in about an hour. $214 all in, and he showed me how to clear the drain myself next time.”
Washer
“Front loader was walking halfway across the laundry room and screaming on spin. I fully expected to be told the bearings were shot and to buy a new one. The tech found two failed shock absorbers, replaced them for $268, and told me the drum bearing had years left. Honest people are hard to find in this trade.”
Oven & range
“Double oven locked itself after a self-clean cycle three days before we hosted twenty people. Brightside got me a 2–4pm window next morning, texted a photo of the tech beforehand, and he replaced the door latch motor and a blown thermal fuse in under an hour. Calibrated the temperature too — it had been running 40° cool for years.”
Book your repair
Tell us what's wrong and we'll take it from there
Requests placed before 2pm on a weekday are usually scheduled the same day. Prefer to talk it through? Call (888) 555-0142.